About Us

Our Vision: Care as I would like it

Sapphire Care was founded in 2003, with the objective of changing the way in which the Aged Care industry was viewed and operated. Starting with just one residence the company has now grown into one of the most successful and highly regarded Aged Care operators in Victoria.

Sapphire is focussed on delivering exceptional Care, Lifestyle and Surroundings. Our promise is to listen and put residents first, offering a complete range of care needs across our residences.

We enjoy an excellent reputation as a leading provider of Aged Care services. All Sapphire residences meet industry accreditation and certification requirements and are designed to specialised architectural standards.

With an ageing population and a changing regulatory environment, Sapphire’s strong leadership, management and service delivery means it is well positioned to help our residents thrive in their golden years.

This is the Sapphire Care Difference.

Stories from our Residents

One of the joys of being in the Aged Care industry is meeting wonderful people who have led amazing lives.

In their lifetimes, they have seen the world move in a way that we can only reference in historical books; from a life where penicillin was still new and had only just started to save lives; where movies that had sound had become a global phenomenon; and space travel was still a distant dream.

And as with all of us, they have had their fair share of ordeals and hardship, but their lives have also been filled with successes, many magical moments and highlights. These precious reminiscences that our residents have shared are a glimpse into our history. At Sapphire, we felt that it was important that these stories did not go untold and so we have taken the liberty of recording some of their recollections for you read.

This book contains five individual stories, from six of our wonderful residents. We hope that you enjoy these stories and come to understand why we enjoy being part of our residents’ lives so much.

Warmest regards, Ernest Medina.

Managing Director, Sapphire Care

Click here to see some amazing stories from our residents >

Sapphire Care Leadership

The Sapphire Care Leadership team consists of strong management and expertise from industry experienced staff with proven backgrounds.

Fabio Maya
Chief Executive Officer

Fabio is a Division 1 Nurse with over 25 years experience in aged care. Fabio has held general manager positions at large aged care groups in addition to overseeing aged care residences. Fabio has used his extensive aged care knowledge as Sapphire COO since Sapphire Care's inception, prior to becoming CEO

Nicole Standfield
General Manager Residential

Nicole is a nurse with over 10 years experience in aged care. Nicole has managed aged care residences and retirement villages. Nicole was a Regional Quality Manager of a large aged care operator before joining Sapphire Care as the General Manager Residential.

Toni Flynn
General Manager Human Resources

Toni oversees all human resource, industrial relations, occupational health & safety and training matters for Sapphire Care. With over twenty five years HR experience in the finance sector, corporate and government bodies Toni has a broad knowledge base in change/transition management, employee relations, selection and recruitment and implementation of organisational structures.

Grant Bramich
General Manager Property Services

Grant is Sapphire Care's Property Manager with over 25 years experience within the construction and building maintenance industries. A building practitioner with qualifications in construction, building design, drafting, mechanical services air-conditioning and refrigeration.

Barry Johnson
General Manager Business Innovation

Barry is a nurse by background with over 20 years aged care experience. Barry has vast senior management experience having worked with Vasey RSL Care and Mercy Health managing their Quality systems with a focus on continuous improvement initiatives. Barry is responsible for Sapphire’s care quality systems and processes to ensure Sapphire remains as a leader in the industry.

Jane Forsyth
General Manager Client Services

Jane has been professionally involved in the aged care industry for over 22 years with a strong background in nursing. Previously employed with Mercy Health and now with Sapphire Care, Jane is responsible for all client services and the admissions process across Sapphire residences.

Bruno Agostini
Financial Controller

Bruno is a qualified CPA Australia Accountant. He has over 15 years Management experience in Corporate accounting. Bruno has worked for large multi nationals, publicly listed and private companies.

Kathy Warren
General Manager Residential

Kathy is a nurse with 20 years experience in aged care. Kathy has managed aged care residences and is the General Manger of Residential Services at Sapphire Care.

Josh Piper
General Manager IT

Josh is General Manager of Information Technology and Communications. He has over 25 years of Corporate experience in Aged Care and professional services. His experience and skill set is significant, including improving service delivery through embracing efficient use of technology and communications.

Stanika Rjazancew
General Manager Funding

Stanika has 30 years of extensive and diverse experience and knowledge in business, health, aged care, public service at The Department of Health and Ageing, Department of Social Services and Department of Health. Stanika’s professional background includes nursing, education, leadership, policy development, financial, business risk and compliance management.

Sapphire Care Board Members

The Board of Sapphire Care has considerable experience across a range of sectors relevant to manage a fast-growing business.

Tony Battle

Tony Battle has considerable finance and Board experience. He has spent most of his career in corporate banking including Partnership Pacific as an Executive Director, Credit Lyonnais as General Manager Structured and Corporate Finance, and most recently as Director of Infigen Energy Ltd. Tony was appointed to the Sapphire Care Board in 2011 and is also Chairman.

Ernest Medina
Managing Director

Ernest Medina has considerable experience in finance and business development. He spent 15 years at Credit Lyonnais in the capacity of Director Project Finance involved in large scale financings. Since 2003, Ernest has been Managing Director of Sapphire Holdings Group and since 2006 as a Director of the Blue Cross Aged Care Group.

Carol Allen
CEO Sapphire International

Carol has worked as a CEO in the community sector for over 20 years and been a Director of aged care services both residential and community since 2003. Carol has been a Sapphire Director since 2003. Carol was CEO of Blue Cross aged care from 2006 to 2014. Carol is a Director and Board member of Blue Cross and is currently the CEO of Sapphire International.

Carol is a Board Member of the peak body for aged services, Leading Aged Services Australia. Carol is also the Chairperson of StarBright learning Exchange that provides a cross-cultural exchange between Australian and South African early childhood educators.

Colin Edmondstone
Board Member

Colin has been a senior accountant and executive for over 30 years. Colin has been a Director of the Sapphire Group since 2003 and currently serves as the Finance Director for Sapphire.

Danielle Murray
Board Member

Danielle Murray is a Division 1 Registered Nurse with extensive health service management expertise gained in over 25 years in the acute hospital sector. She has considerable experience in the management of quality projects, clinical governance frameworks and lean business improvement methods. Danielle is currently employed as the manager of the Peter MacCallum Cancer Centre’s business improvement program. Danielle was appointed to the Sapphire Care Board as a Non Executive Director in November 2013. She has Dip App Sci, BN and a Master of Health Services Management.

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