Is your family member ready for permanent care?

Moving a loved one into Aged Care can often be a very emotional decision, particularly if they have been living in the family home for a long period of time. It’s important to remember that Aged Care has changed a lot in the last decade with many homes now offering premium level of comfort and amenities for their residents, with professionally qualified staff on hand.

The advantages of permanent or respite care include:

1. Security of 24 hour care.

Even if you try and spend as much time as you can with aging relatives it is impossible to supervise them during all hours of the day. In an aged care residence they have the security of full time care, so there is always a staff member available to take care of them when the need arises.

2. Trained professional staff on hand.

Even if you have some first aid experience it is always difficult to know whether you have the skills or the confidence to apply that knowledge in the heat of the moment. All good Aged Care residences have skilled nursing staff on hand to administer first aid when it is needed.

3. A more social environment

Old age can sometimes be a lonely time as many of your friends and family have passed on. An aged care residence can help people find friends of a similar age with interests in common. Most good Aged Care residences will put people of similar cognitive ability together to encourage social interactions.

How do I find out if Aged Care is right for my family?

The rules concerning Aged Care placement and financial considerations have recently changed. If you would like to find out more, please contact our Client Services Team for a confidential, no-obligation discussion about the future.

Assessing your Eligibility

To find out if you are eligible for Australian Government support for residential aged care you will need to be assessed by the Aged Care Assessment Services (ACAS) team.

To arrange an ACAS assessment please contact us here.

An ACAS assessment is a free assessment funded by the Australian Government, and is completed by a team of health professionals who provide information, advice and assistance to older people who are having difficulty living at home. The ACAS team will visit you and ask you questions about your lifestyle and health needs. This will enable the team to determine the best, and most appropriate, care option for your family. This assessment then approves eligibility for entry into residential aged care, or for respite or permanent care.

If you have been approved by ACAS for residential care you will not need to be assessed again, unless your care needs change significantly.

Choosing a suitable home

Once you have been assessed by ACAS as being eligible for residential aged care, you may choose to start looking for a suitable aged care home.

Fees and Charges

While the Australian Government helps with the cost of your residential aged care, by providing funding to aged care homes, it also expects those who can afford it to contribute to the cost.

All residents moving into an aged care home can be asked to pay:

A basic fee – paid by all people who receive residential care. For some people, this is the only fee they may need to pay.

A means tested care fee – an extra contribution towards the cost of care that residents may need to pay, on top of the basic fee, depending on income and assets. (determined by Centrelink)

An accommodation payment – a payment for accommodation in an aged care home. Some people will have their accommodation costs paid in full or in part by the Australian Government. Others will need to pay the accommodation price they negotiate with their aged care home.

Fees for extra or additional optional services – a premium daily fee exists if a higher standard of accommodation is chosen or additional services are included.


Once you have selected a Sapphire Care residence you will need to provide the following documents to one of our Client Service Managers.

- Complete an Application for Residency Form

- A copy of your Aged Care Assessment (ACAS)

- Centrelink/DVA Assets Assessment (only applicable if you are applying for a supported placement)

Moving and Settling In

When you have accepted a place at Sapphire Care, our Client Service Manager will arrange a pre admission meeting where you will be provided with a Resident Agreement which is between Sapphire Care and the resident. This will set out the terms of your residency, your rights, and the responsibilities of Sapphire Care. We may also ask that you complete additional forms prior to admission and will provide you with a resident handbook.

When transitioning into care you are more than welcome to bring in your own soft furnishings, pictures and memorabilia or a favourite piece of furniture.